"I wanted to thank you for the help I received from your Call for Action team. I had a dispute with my former veterinarian regarding a visit, and the vet’s office would not budge on an unfair fee. I gave the information to the Call for Action team member, and two days later I got a call back telling me the vet’s office agreed they made a mistake and credited my account. This wasn’t about the money, it was the principle of being charged for a service I hadn’t received. If not for your help, I would have ultimately had to pay, and companies know that they have the upper hand. Thank you for leveling the playing field." - Sue from Harrisburg

"I had a new central air conditioner unit installed in July and unfortuntely, the job was never finished. After months of frustration and unreturned phone calls I placed a call to Call for Action. I spoke to Ann and gave her all the information. Lo and behold, two days later I received a call from the contractor and shortly after the call, he came out and finally fixed everything satisfactorily. Thanks to Ann and the Call for Action team for helping the consumer. Keep up the great work!" - Nancy Oswalt

"I have been fighting for reimbursment for out-of-pocket pharmacy expenses since the end of February and nine phone calls later, I decided to give your Call For Action team a try. I received my check within two weeks. A big thank you and keep up the good work. Over $1,400.00 received because of them." - Bobbi Brady

Become a Call For Action Volunteer!

The Call For Action office is staffed entirely by dedicated volunteers. These volunteers give consumers a nonthreatening place to turn to, act as a neutral third party, and offer them guidance from start to finish.

What do we need volunteers for?
Volunteers are needed to help resolve consumer complaints, either by mediation or referral.

What does it take to be a Call For Action volunteer?
The most important qualification is a sincere desire to help people resolve consumer problems they have been unable to resolve themselves. You need to be available from 10:00 a.m. to 3:00 p.m. on the same day each week to come in and volunteer. We ask that you make a one-year commitment to the program, and participants must be at least 18 years old.

Do you provide training?
Yes. Our development team provides the training necessary to become a volunteer professional.

How much time would I need to spend each week?
Volunteers devote a few hours, one day a week, usually from 10:00 a.m. to 3:00 p.m. Please be aware that there are no opportunities for paid employment with the station or with Call For Action. This is a volunteer opportunity.

If you are interested in volunteering with Call For Action,
call 1-800-647-1756
or submit an online application.